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CASE STUDY
How JUST HERBS boosted revenue and Engagement by 300%
About Just Herbs
- JUST HERBS is a global personal care and beauty brand founded in India by Dr. Neena Chopra in 2010. The brand offers natural, Ayurvedic personal care products derived from plants with therapeutic properties. Co-founded by Arush Chopra, who is also the current CEO, JUST HERBS aims to provide safe, effective, and holistic beauty solutions worldwide.
Objective
- Analyze campaign performance for better marketing strategies.
- Boost brand awareness through improved advertising.
- Increase engagement rates for campaigns.
- Reduce cart abandonment and improve customer retention.
Solutions
- Accurate Campaign Analytics Gained insights into delivery rates, open rates, and revenue per campaign, allowing for timely adjustments to marketing strategies.
- Journey Builder Feature Utilized the journey builder to create targeted, funnel-based campaigns across multiple channels, including SMS, email, and web push notifications.
- Segmentation Developed distinct user segments based on customer personas and website activity, enabling tailored messaging.
- Real-Time Data Tracking Employed unique user IDs to track customer interactions across devices, ensuring personalized communication and minimizing data duplication.
- Push Notifications Implemented web push notifications to engage customers, even when they weren’t actively browsing the site, enhancing brand visibility.
Results
- Customer base grew by 100%.
- Generated 25% of revenue through campaigns.
- Achieved a 55% delivery rate of web push campaigns.
- Witnessed a 200% increase in open rates through automated email campaigns.
We found a platform that provides accurate and granular campaign analytics, organizes and simplifies the segment populating process, helps to comprehensively educate subscribers about the brand and its products, and reaches out timely to distinct buyer personas through journeys that can simultaneously employ channels like SMS, email, and web push. NotifyVisitors aided us in taking our marketing campaigns to the next level. Our campaigns became highly personalized, effective, and drove business.
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