15 Winning Win-Back Email Examples for Customer Re-engagement
Offer Quality Content
Focus on New Products, Key Benefits, and Clear CTAs: Highlighting new products, key benefits, and clear calls to action (CTAs) can effectively engage past customers.
Win-Back Email Example
– Clear subject line: "We want you back! Here’s 50% off!"
– Offer expires in one month.
– Direct link and discount code provided for easy redemption.
1. Mention Offer in Subject Line
– Humorous approach to re-engagement.
– Emphasizes the theme of getting back together with the brand.
2. Use Humor
– $10 off offer after 21 days of cancellation.
– Discounts can incentivize re-engagement but may not ensure frequent purchases.
3. Offer Irresistible Discount
– Remind of cancellation or pausing options.
– Highlight benefits of service.
– Clear call to action to rejoin.
4. Educate on Cancellation Options
– Provide alternative points of sale.
– Offer free shipping on Amazon Prime for their product.
5. Offer Store Alternative
– Build a multi-email re-engagement campaign.
– Use discounts as incentives.
– Clearly instruct on using the discount and reactivating accounts.