Klaviyo vs ActiveCampaign: An Ultimate Guide

In the ever-evolving digital marketing landscape, businesses need practical tools to streamline their marketing efforts and engage their audience in a personalised manner. Marketing automation tools have become essential for managing email campaigns, automating workflows, and delivering targeted messages.

 This blog post will compare and contrast three platforms Klaviyo vs ActiveCampaign vs Notifyvisitors, highlighting their key features, strengths, and use cases. By understanding the unique offerings of each tool, businesses can make an informed decision on which platform best suits their marketing needs.

I. Klaviyo

Overview and Features

Klaviyo is a widespread marketing automation and  email marketing platform designed to help businesses build and nurture customer relationships through targeted and personalized communication. It offers a range of features that enable businesses to create and execute effective email marketing campaigns, segment their audience, and analyse campaign performance. 

Features of Klaviyo

• Automated email campaigns: Klaviyo’s automation features allow you to create personalised email campaigns triggered by user behaviour, such as website visits, purchases, or product abandonment. For example, you could create an automation that sends a welcome email to new subscribers or an abandoned cart email to customers who have added items to their cart but have yet to check out.
• A/B testing: Klaviyo’s A/B testing feature allows you to test different versions of your emails to see which one performs better. For example, you could test different subject lines, email layouts, or call to action.
• Drag-and-drop email builder: Klaviyo’s drag-and-drop email builder makes creating beautiful and engaging emails easy without any coding experience. The builder includes a variety of templates and design elements that you can use to create your emails.
• Email segmentation: Klaviyo’s email segmentation feature allows you to send targeted emails to specific groups of subscribers based on their interests, demographics, or purchase history. For example, you could send a special offer to customers who have purchased a particular product or a birthday email to customers who have a birthday coming up.
• Conversion tracking: Klaviyo’s conversion tracking feature allows you to track the results of your email campaigns and see how they impact your website traffic, sales, and revenue. For example, you could track how many people click on the links in your emails or make a purchase after opening your emails.
• Reporting and analytics: Klaviyo’s reporting and analytics features give you detailed insights into your email campaigns to see what’s working and what’s not. For example, you can see how many emails were opened, clicked, and converted and which emails had the highest open and click-through rates.
• Integrations: Klaviyo integrates with many other marketing platforms, such as Shopify, WooCommerce, and Magento. It makes it easy to sync your customer data and send targeted emails to your customers across all of your channels.
• Deliverability and Compliance: Klaviyo strongly focuses on email deliverability, ensuring that emails reach subscribers’ inboxes. It provides tools to manage email lists, monitor sender reputation, and adhere to email deliverability best practices. The platform also offers GDPR compliance features to help businesses meet data protection requirements.

Overall, Klaviyo is a powerful email marketing platform that can help businesses of all sizes grow their customer base and increase sales. It offers a wide range of features, integrations, and reporting tools that can help you track your campaigns’ results and improve them over time.

Pricing structure and plans

1. Free Plan: Klaviyo offers a free plan for businesses with up to 250 contacts and a monthly email send limit of 500. It offers 150 free monthly SMS/MMS access. This plan provides access to core features such as email campaigns, signup forms, and basic reporting.
2. Email Plan: If you have a more extensive contact list or need to send more emails, Klaviyo offers an email pricing option. The plan starts at $45 /month and offers features like 1001-1500 contacts, 15000 monthly email sends, 150 free monthly SMS/MMS access, mobile push notifications, etc.
3. Email and SMS Plan: This plan makes your marketing efforts go further by reaching customers through email and SMS. The plan starts at $80/month and offers features like 1250 monthly SMS/MMS credits, 15000 monthly email send, 1001-1500 contacts, email and chat support, etc.

Pros and Cons of using Klaviyo

Pros of Klaviyo

• Powerful segmentation: Klaviyo allows you to segment your email list based on various criteria, such as purchase history, demographics, and behaviour. It allows you to send more relevant and targeted emails, leading to higher open, click-through, and conversion rates.
• Automated workflows: Klaviyo makes it easy to create automated email workflows triggered by specific events, such as a purchase, a birthday, or a website visit. It can help you stay top-of-mind with your customers and encourage them to take action, such as purchasing or signing up for a newsletter.
• Personalised content: Klaviyo lets you personalise your emails with dynamic content, such as the customer’s name, purchase history, and other relevant information. It helps create a more personalised and engaging customer experience, leading to higher open, click-through, and conversion rates.
• Advanced analytics: Klaviyo provides detailed analytics that can help you track the performance of your email campaigns. This data can help you identify what’s working and what’s not, so you can make changes to improve your results.
• Easy to use: Klaviyo is easy to use, even for beginners. The platform has a user-friendly interface and a wide range of resources to help you get started.
• Integrations: Klaviyo integrates with many other popular marketing platforms, such as Shopify, WooCommerce, and Salesforce. It makes connecting your email marketing campaigns with your other marketing efforts easy.
• Support: Klaviyo offers 24/7 support via phone, email, and chat. It ensures you can get help and keep your email marketing campaigns running smoothly.
• Affordability: Klaviyo offers a variety of pricing plans to fit your budget. It means that you can start using Klaviyo without breaking the bank.

Cons of using Klaviyo

• Learning Curve: Klaviyo’s extensive features and customization options may have a steeper learning curve for beginners or those unfamiliar with marketing automation platforms. Users may need time and effort to grasp the platform’s functionalities and thoroughly maximise its capabilities.
• Limited Third-Party Integrations: While Klaviyo offers integration with popular e-commerce platforms and third-party applications, its integration options may be more limited than other marketing automation tools. If your business relies heavily on specific software or tools not directly integrated with Klaviyo, you may encounter challenges in synchronising data and workflows.
• Advanced Functionality Requires Technical Knowledge: Klaviyo provides advanced automation and customization options, but fully utilising these features may require some technical expertise or coding knowledge. Complex automation workflows and integrations may require assistance from developers or technical experts, especially if you want to create highly customised and intricate campaigns.
• Reporting and Analytics Limitations: While Klaviyo provides essential reporting and analytics capabilities, some users find the reporting features could be more in-depth and customization options. Advanced analytics and deeper insights into specific campaign performance metrics may require exporting data to external analytics tools for further analysis.
• Lack of Multichannel Marketing Features: Klaviyo primarily focuses on email marketing automation and may offer different multichannel marketing capabilities than some other platforms. If your marketing strategy heavily relies on channels such as SMS, social media, or direct mail, you may need to integrate Klaviyo with additional tools to manage those channels effectively.
• Customer Support Response Time: While Klaviyo provides customer support, some users have reported longer response times for support queries, especially during peak periods. Depending on your business’s needs and urgency, this delay in support response may impact your ability to resolve issues promptly.

II. ActiveCampaign

Overview and Features

ActiveCampaign is a robust platform that can help businesses of all sizes grow their customer base and increase sales. The platform is easy to use and offers many features to help businesses of all sizes automate their marketing and sales processes.

Features of ActiveCampaign

• Email Marketing: ActiveCampaign provides a robust email marketing suite, allowing users to create and send targeted email campaigns. Features include drag-and-drop email builders, customizable email templates, and personalization options to tailor messages based on subscriber data.
• Marketing Automation: ActiveCampaign’s automation capabilities are a core strength of the platform. Users can create complex automation workflows using a visual automation builder without coding. Automation features include triggers, conditions, and actions, allowing businesses to send timely and relevant emails based on customer behaviour, preferences, and actions.
• CRM and Sales Automation: ActiveCampaign incorporates CRM functionality to manage customer interactions and sales pipelines. It tracks and stores customer data, providing a unified view of contacts and their activities. The platform enables lead scoring, contact management, deal tracking, and automation of sales processes to streamline sales efforts and improve conversions.

• Behavioral Tracking and Personalization: ActiveCampaign offers advanced behavioural tracking capabilities to monitor and track customer interactions across various channels. This data helps businesses understand customer behaviour and preferences, enabling personalized messaging and targeted campaigns. ActiveCampaign’s “Deep Data Integrations” allow for real-time  personalization based on external data sources, such as purchase history or website behaviour.
• Advanced Segmentation: ActiveCampaign provides powerful segmentation capabilities, allowing businesses to divide their audience into specific segments based on attributes, actions, or tags. Users can create dynamic segments that update in real-time, ensuring that emails are delivered to the most relevant audience segments.
• Site and Event Tracking: ActiveCampaign’s site and event tracking feature enables businesses to track and monitor customer behaviour on their websites. This data can trigger automation workflows, send targeted emails, and provide insights into customer engagement and interests.
• Split Testing: ActiveCampaign offers A/B testing functionality, allowing users to test different variations of emails or automation workflows to determine the most effective content, subject lines, or send times. It helps optimise campaign performance and improve engagement rates.
• SMS Marketing: ActiveCampaign includes SMS marketing capabilities, enabling businesses to send personalized text messages to their subscribers. Users can create automated SMS campaigns, trigger messages based on specific events, or use SMS as part of multi-channel campaigns.
• Integrations and APIs: ActiveCampaign integrates with various third-party applications, including CRMs, e-commerce platforms, lead capture tools, and more. It provides a robust API and webhooks, enabling businesses to connect and sync data with other systems and build custom integrations.

These features make ActiveCampaign a powerful marketing automation platform that enables businesses to engage customers, automate marketing processes, and drive conversions across multiple channels.

Pricing structure and plans

ActiveCampaign offers the following plans:-

1. Lite Plan: This plan starts at $9 per month and offers features like unlimited sending, newsletters, email marketing, subscription forms, chat, email support, etc.
2. Plus Plan: This plan starts at $49 per month and offers features like CRM, Landing Pages, Integration, SMS Marketing, Dynamic Content, Facebook Custom Audiences, etc.
3. Professional Plan: This plan starts at $129 per month and offers all the features of Lite and the plan. It offers additional features like split automation, site messaging, predictive sending with machine learning, customer attribution, in-depth onboarding consultation, etc.
4. Enterprise Plan: This plan starts at $229/ month and offers all the features of the Professional Plan. It offers additional features like Customer Reporting (Beta), Customer Mail Server Domain, Custom Domain, Dedicated Account Rep, Free Design Services, Free Social Data, etc.

Pros and Cons of using ActiveCampaign

Pros of ActiveCampaign

• Ease of use: ActiveCampaign is designed to be easy to use, even for businesses without experience with marketing automation. The platform has a drag-and-drop editor that makes it easy to create and edit email campaigns, and it offers a wide range of pre-built automation that can be customized to fit your business needs.
• Powerful automation: ActiveCampaign’s automation features allow you to create complex workflows that can be triggered by a variety of events, such as website visits, email opens, and purchases. It can help you to automate tasks such as sending follow-up emails, assigning leads to sales reps, and creating personalized content.
• Detailed reporting: ActiveCampaign provides detailed reporting on all aspects of your marketing campaigns, including open email rates, click-through rates, and website traffic. This data can help you track your campaigns’ performance and make adjustments to improve your results.
• Integrations: ActiveCampaign integrates with other business apps, such as CRM systems, e-commerce platforms, and social media management tools. It makes it easy to connect ActiveCampaign to the other software you use to get the most out of your marketing automation.
• Affordability: ActiveCampaign offers a variety of pricing plans to fit your budget, starting at just $9 per month.
• Customer support: ActiveCampaign offers 24/7 customer support, so you can always get help when needed.
• Community: ActiveCampaign has a large and active community of users who can share tips and advice.

Cons of using ActiveCampaign

• Complexity for Beginners: ActiveCampaign’s extensive features and customization options may overwhelm users new to marketing automation platforms. The learning curve can be steep, and beginners may require time and training to utilize the platform’s capabilities fully.
• Limited Template Library: While ActiveCampaign provides a selection of email templates, the template library is relatively more minor than other platforms. Users who rely heavily on pre-designed templates may find the options somewhat limited and may need to invest more time and resources in creating custom email designs.
• Limited Social Media Integration: ActiveCampaign’s social media integration capabilities are more limited than other marketing automation platforms. While it offers basic social media sharing functionality, it may have different advanced marketing features and integrations than dedicated social media management tools.
• User Interface Design: Some users find ActiveCampaign’s user interface less intuitive or visually appealing than other platforms. Navigating the platform and accessing specific features requires more effort and familiarity with the interface.
• Customer Support Response Time: Although ActiveCampaign provides customer support, some users have reported longer response times for support queries. Depending on your business’s needs and urgency, the delay in support response may impact your ability to resolve issues promptly.
• Limited CRM Functionality: While ActiveCampaign includes CRM features, businesses with more complex CRM needs may find the capabilities of ActiveCampaign’s CRM module to be relatively primary. Consider a dedicated CRM platform or explore integrations with other CRM tools if your business requires advanced CRM functionality.
• Third-Party Integration Limitations: While ActiveCampaign offers integrations with a wide range of third-party applications, there may be instances where specific integrations or custom integrations are not available. Businesses heavily reliant on niche or less common tools may need to assess the availability of integrations that align with their specific requirements.

III. NotifyVisitors

NotifyVisitors is a comprehensive customer engagement and conversion optimization platform offering a range of features to help businesses drive user engagement, personalize user experiences, and increase website conversions. 

Features of NotifyVisitors

• Web push notifications: Web push notifications are a powerful way to engage with visitors to your website. They allow you to send messages to visitors even when they are not on your website, and they can be used to promote new products, offer discounts, or keep visitors updated on your latest news.
• Email marketing: Email marketing is a tried-and-true method for reaching customers. NotifyVisitors makes it easy to create and send email campaigns, and it offers a variety of features to help you track the success of your campaigns, such as open rates, click-through rates, and unsubscribe rates.
• SMS marketing: SMS marketing is a great way to reach customers on the go. NotifyVisitors makes it easy to send text messages to your customers, and it offers a variety of features to help you track the success of your campaigns, such as open rates, click-through rates, and unsubscribe rates.
• In-app banners and surveys: In-app banners and surveys are a great way to engage customers using your mobile app. NotifyVisitors makes it easy to create and add banners and surveys to your app, and it offers a variety of features to help you track the success of your campaigns, such as click-through rates and conversion rates.

• Personalization and Segmentation: NotifyVisitors allows businesses to personalize user experiences based on various factors such as user attributes, behaviour, location, and more. It offers segmentation capabilities to target specific audience segments with relevant messages, ensuring each user’s personalized and tailored experience.
• Behavioural Triggers: With NotifyVisitors, businesses can set up behavioural triggers to automatically display notifications based on specific user actions or events. For example, businesses can trigger a notification when a user spends a certain amount of time on a page, attempts to exit the website, or abandons a shopping cart. These triggers help businesses engage users at crucial moments and improve conversion rates.
• A/B Testing: NotifyVisitors provides A/B testing functionality, allowing businesses to test different variations of notifications to determine the most effective design, copy, placement, or timing. It helps optimize the performance of notifications and improve user engagement and conversions.

• Surveys and Feedback: NotifyVisitors offers survey and feedback features to collect valuable insights from website visitors. Businesses can create and customize surveys to gather user feedback, conduct polls, or capture customer satisfaction ratings. This feedback can improve products, services, or the overall user experience.
• Visitor Analytics: NotifyVisitors provides analytics and reporting tools to track and analyze user behaviour on the website. Businesses can gain insights into the effectiveness of notifications, user engagement, conversion rates, and other vital metrics. This data helps businesses make data-driven decisions and optimize their marketing efforts.
• Integration Capabilities: NotifyVisitors integrates with various third-party tools and platforms, such as CRM systems, email marketing software, analytics tools, and more. It allows businesses to synchronize data, leverage existing customer information, and create cohesive marketing campaigns across multiple channels.
• Mobile App Engagement: NotifyVisitors extends its engagement capabilities to mobile apps, allowing businesses to send push notifications to app users. It enables businesses to engage with their mobile app audience and deliver targeted messages and promotions.
• Customer Support and Onboarding: NotifyVisitors provides customer support to assist businesses in implementing and optimizing their campaigns. The platform offers onboarding assistance, tutorials, and documentation to ensure businesses can effectively use the features and get the most out of the platform.

Pricing structure and plans

1. Free Plan: NotifyVisitors’ free plan includes up to 1000 subscribers and 1,000 email sends per month. This plan includes basic features like push notifications, in-app messages, and web notifications.
2. Startups Plan: NotifyVisitors’ Startups plan starts at $60 per month and includes up to 10,000 contacts and 30,000 email sends per month. This plan includes advanced features such as A/B testing, automation, unlimited push notifications, on-site popups, and segmentation.
3. Growth Plan: NotifyVisitors’ Growth plan starts at $110 per month and includes up to 10,000 contacts, and 30,000 email sends per month. This plan includes all of the features of the Starter plan and additional features such as API access and custom branding.

Pros of using NotifyVisitors

• Increased customer engagement: NotifyVisitors allows you to engage with your customers across multiple channels, including web push notifications, email marketing, SMS marketing, and in-app banners and surveys. It can help you increase customer engagement and improve your marketing ROI.
  
  For example, web push notifications have been shown to have open rates of up to 90%, which is much higher than traditional email marketing. Your customers will likely see your messages when you use web push notifications.

• Improved customer loyalty: NotifyVisitors’ journey builder allows you to create automated workflows that send messages to customers based on their actions on your website or in your app. It can help nurture leads, promote products, and increase customer loyalty.
  
  For example, you could create a workflow that sends a welcome email to new subscribers, followed by emails promoting your products or services. You could also create a workflow that sends a reminder email to customers who have abandoned their shopping carts.

• A better understanding of your customers: NotifyVisitors’ analytics tools allow you to track the performance of your marketing campaigns. This data can help you identify what’s working and what’s not so that you can optimize your campaigns for maximum results.
  
  For example, you can track your web push notifications’ open rates, click-through rates, and conversion rates. You can also track the number of subscribers you have, the emails you send, and the clicks you receive.

• Easy to use: NotifyVisitors is a user-friendly platform that is easy to set up and use. With just a few clicks, you can create and send web push notifications, email campaigns, SMS campaigns, and in-app banners and surveys.NotifyVisitors also offers a variety of helpful resources, such as tutorials, articles, and webinars. It can help you start with NotifyVisitors and learn how to use it to its full potential.

• Affordable: NotifyVisitors offers a variety of pricing plans to fit any budget. You can start with a free plan and upgrade as your needs grow.
• Customer Support and Onboarding: NotifyVisitors provides customer support to assist businesses in implementing and optimizing their campaigns. The platform offers onboarding assistance, tutorials, and documentation to ensure businesses can effectively use the features and get the most out of the platform, helping them achieve their engagement and conversion goals.
• Versatile Notification Options: NotifyVisitors offers a variety of notification types, including pop-ups, slide-ins, push notifications, floating bars, and more. This versatility allows businesses to choose the most effective format for delivering their messages and promotions, ensuring maximum visibility and impact.

Now let us see a detailed comparison of Klaviyo vs ActiveCampaign vs NotifyVisitors.

Klaviyo vs ActiveCampaign vs NotifyVisitors

General Features

Factors	Klaviyo	ActiveCampaign	NotifyVisitors
Free plan	Free trial available	No	Free plan available
Best for	E-commerce businesses, advanced email marketing	SMBs, E-commerce	SMB’s, E-commerce, Big Businesses
Ratings	3.9/5	4.4/5	5/5
Customer Support	Email and chat support	24×7 live chat, phone support, email support	24/7 email, phone and chat support
Automations	Yes	Yes	Yes
Push Notifications	Yes	Yes	Yes
Extra Features	Advanced personalization, deep e-commerce integration	SMS Marketing, Advanced personalization, Landing pages	Landing Pages, Segmentation, Onsite Messages, A/B testing, personalization, multi-channel support, email marketing, SMS

Email

Factors	Klaviyo	ActiveCampaign	NotifyVisitors
Automated email campaigns	Yes	Yes	Yes
Journey Builder	Yes	Yes	Yes
A/B testing	Yes	Yes	Yes
Drag and Drop editor	Yes	Yes	Yes
Email Scheduling	Yes	Yes	Yes
Conversion Tracking	Yes	Yes	Yes
Personalized and Dynamic Content	Yes	Yes	Yes
Scheduled reporting	Yes	Yes	Yes
Control group analysis	Yes	Yes	Yes
Segmentation	Yes	Yes	Yes
Campaign booster	Yes	No	Yes

SMS

Factors	Klaviyo	ActiveCampaign	NotifyVisitors
Automated campaigns	Yes	Yes	Yes
Segmentation	Yes	Yes	Yes
A/B testing	Yes	Yes	Yes
Landing pages	Yes	Yes	Yes
Sign up boxes	Yes	Yes	Yes
Campaign Reports	Yes	Yes	Yes

Which is the ideal solution for you?

1. Klaviyo

• Best for: Klaviyo is a great option for small businesses and e-commerce businesses that are looking for a powerful and affordable email marketing and marketing automation platform.
• Ideal for: E-commerce businesses, Subscription Businesses, SaaS businesses
• Features: Email marketing, Marketing automation, Customer Segmentation

2. ActiveCampaign

• Best for: SMB’s and businesses prioritizing email marketing and CRM.
• Ideal for: e-commerce, Digital marketing agencies, Non-profit organizations
• Features: Email Marketing, Lead nurturing, Sales CRM, Reporting

3. NotifyVisitors

• Best for: Businesses that prioritize multi-channel marketing, advanced targeting, and personalisation.
• Ideal for: E-commerce businesses, media and publishing, travel and hospitality, financial services, and education
• Features: Email marketing, multi channel notifications, advanced targeting, landing pages, customization

While choosing the best option between NotifyVisitors, Klaviyo, and ActiveCampaign depends on specific business requirements, NotifyVisitors has several advantages that make it a compelling option. Here’s why NotifyVisitors can be considered a better option in specific scenarios:

1. Focus on Customer Engagement: NotifyVisitors is primarily designed to enhance customer engagement through targeted notifications and personalized experiences. It offers a range of notification types and behavioural triggers to engage users at crucial moments, increasing the chances of conversions. If your primary goal is to improve customer engagement on your website or mobile app, NotifyVisitors provides dedicated features and capabilities to fulfill that objective.
2. User-Friendly Interface: NotifyVisitors is known for its user-friendly interface and intuitive workflow. The platform offers a simple and visually appealing interface that makes creating and managing notifications easy without extensive technical knowledge or coding skills. It can benefit businesses that prefer a straightforward and accessible tool for customer engagement.
3. Dedicated Mobile App Engagement: NotifyVisitors extends its engagement capabilities to mobile apps, allowing businesses to send push notifications and engage with their app users. This feature provides a seamless and integrated solution for engaging users across web and mobile platforms. If you have a mobile app and want to leverage push notifications to enhance user engagement, NotifyVisitors offers a comprehensive solution.
4. Flexibility and Customization: NotifyVisitors provides high flexibility and customization options. It allows businesses to personalize user experiences, segment their audience, and conduct A/B testing to optimize engagement campaigns. The platform offers a range of customization options for designing and targeting notifications, enabling businesses to tailor their messaging according to their specific needs and preferences.

Wrapping up

If you’re looking for a powerful and flexible platform for automated email marketing, Klaviyo is a good choice. If you’re looking for an easy-to-use platform with a wide range of features, ActiveCampaign is a good choice. And if you’re looking for a cost-effective platform that can send web push notifications, email marketing and SMS marketing, NotifyVisitors is a good choice.

Ultimately, the best platform for you will depend on your specific needs and budget. If you are still determining which platform is right for you, we recommend contacting a sales representative from each platform to learn more about their features and pricing.