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Today we are in a world where ICT is evolving rapidly. From banking to schools to online shopping, the Internet has become the need of the hour. Digital technologies have transformed how we learn and communicate in society and business.
Now we can do anything with just a click of the mouse by sitting anywhere in the world. Especially in online business, things have become more transparent, accessible, and cheaper.
Due to the advent of e-commerce, there is a boom in small and online businesses. People often get confused about these two terms, i.e., e-business and e-commerce. However, there is a lot of difference between the two terms.
This blog will help you understand the critical difference between e-commerce and e-business.
In simple words, e-commerce refers to the transaction of goods and services on the Internet or the web. It is also called electronic Commerce and usually covers monetary transactions online. Several e-commerce retailers exist in India, like Amazon, Flipkart, Myntra, etc.
The total sales of e-commerce are estimated to amount to almost $765 billion.
There are several e-commerce models which are used in business-
1. Business to Consumer (B2C)
The e-commerce business sells goods or services to an individual consumer. For example, when an individual consumer purchases products online.
2. Business to Business (B2B)
In the B2B e-commerce model, a business sells its goods or services to another business. For example, an online business selling video editing services for other businesses.
3. Consumer to Consumer (C2C)
In this e-commerce business model, individual consumer sells their goods or services to other consumers. For example, a person selling their items through an online platform like OLX.
4. Consumer to Business (C2B)
An individual consumer sells their goods or services to a business. For example, Influencers these days are promoting a business to their audience on Social Media.
5. Intra B Commerce
Here, both parties involved in the electronic business are from within a business organization.
It refers to a type of business where business activities are conducted through the Internet. It includes several activities like procuring raw materials, customer education, supply activities, etc., over the Internet.
Websites, applications, Customer Relationship Management, etc., are required for e-business.
Several activities are conducted in E-Business:
Every business has certain risks and disadvantages as doing e-business is not easy. It is always better to be aware of the limitations as well.
These two terms are used interchangeably, yet a more precise definition would help distinguish between the two. Business is a broader term compared to Commerce and comprises various transactions and functions conducted electronically, including the transactions of e-commerce.
Let us now look at the difference between e-commerce and e-business.
S.no | E-Commerce | E-Business |
1. | It refers to conduct commercial activities through the internet. | It refers to conduct all types of business activities through the internet. |
2. | It is a narrow concept | It is a much wider concept |
3. | Commercial transactions are carried out | Business activities are conducted |
4. | Limited Transactions | Transactions are not limited |
5. | It requires using only one website | It uses multiple websites, CRMs, ERPs |
6. | Mandatory use of the internet | Uses internet, intranet, and extranet |
7. | Appropriate in a B2C context | Appropriate in B2B context |
8. | Covers the external business process | Covers internal as well as external business process |
Hopefully, this blog has helped you understand the concept and significant points of difference between E-Commerce and E-Business. For assistance on any e-commerce or e-business automated marketing-related work, you can schedule a demo with NotifyVisitors.
Security issues, Competition, Order Fulfillment, and Return and Refund Policies can significantly challenge E-Commerce.
E-Business enables a firm to improve its services and have access to customers outside the local and regional market. It also increases customer visibility and reduces marketing and transaction costs compared to a traditional business.
Well, E-Commerce and E-Business are two separate terms and have their advantages and limitations. E-Commerce is a subset of E-Business.
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