12 Best Survey Apps for Shopify in 2024

Survey apps are tools that help businesses create online surveys, share those, and gather feedback from the target audience. These also have features for analyzing your surveys and gaining insights therefrom. Brands, particularly e-commerce businesses, use these to identify areas for improvement, strengthen their customer relations, and grow their revenue.

With innumerable survey app options available, e-commerce businesses often wonder which one to go for. That’s why we’ve shortlisted the 12 best survey apps for Shopify. We’ve listed the features and pricing of each of them to help you make a well-informed decision.

12 Best Shopify Survey Apps to Help You Take Surveys in 2024

Survey apps for Shopify are those that seamlessly integrate with your Shopify store, and thus, give you a smooth survey experience. Some of these have features that can maximize the survey response rates. Go through our survey app picks.  

1. NotifyVisitors

The first candidate on this list of the best Shopify survey apps is our app, NotifyVisitors. That’s because it lets you create smart web surveys easily and without any prior experience. NotifyVisitors offers many ready-made templates and useful features for designing in-depth surveys. 

Its advanced skip logic lets you craft logical surveys, in which each participant is presented with only relevant questions by skipping the irrelevant ones. 

Features:

• Templates
• Advanced skip logic
• A/B testing
• Advanced Targeting
• Real-time modification
• Detailed analytical reports 

Pricing: There is no free plan available. However, there’s a free trial offered. The pricing of the our survey app starts at $59 per month. 

2. Picreel

The next on our list of reputed survey apps for Shopify is Picreel. It is a CRM cum web survey tool that lets you create popup surveys for customers. These pop-ups can deliver sequential questions to collect customer feedback onsite. Often e-commerce sites use these for taking post-purchase surveys. 

Features:

• Templates
• A/B testing
• Exit-intent
• A/B testing
• Audience targeting

Pricing: Picreel doesn’t offer a free plan. However, there’s a 30-day free trial available. And for a yearly subscription, the pricing starts at $14 per month and goes up to $299 per month.

3. Survey Sparrow

SurveySparrow is a leading customer experience management platform that helps small, mid-size, and big enterprises create personalized surveys with ease. The device-friendly feature allows Shopify customers to access the surveys via any device of their liking and provide instant feedback.

Features:

• Pre-built templates
• Conversational interface
• Multiple integration options
• 20+ question types
• White labeling
• AI surveys
• Skip/display logic
• Ticket management

Pricing: SurveySparrow offers five different plans including free, basic, starter, business, and professional at $0, $19, $39, $79, and $249 per month, respectively.

4. Zonka Feedback 

Zonka Feedback is an excellent survey app for Shopify that allows businesses to collect customer feedback and insights.  This app is tailor-made for small businesses to capture and analyze employee & customer feedback across all touchpoints, enhance experiences, and accelerate business growth. 

Features: 

• Easy integration 
• Customizable surveys 
• Omnichannel feedback collection 
• Real-time reporting and analytics 
• Automated follow-up 
• Multi-language Surveys 
• Logic-based Surveys 
• Integrations 

Pricing: No free plan is available. However, there’s 7 days free trial offered. The pricing of our survey app starts at $49 per month.

5. ZigPoll

ZigPoll is another reliable survey app for Shopify. It’s easy to install, easy to use, and lets you craft surveys and forms for your e-store. It offers fun and interactive surveys and polls to engage participants and gather relevant details.  You can embed these customized surveys anywhere on your site.

Features:

• Easy-to-use
• Templates
• Customizable
• Embed polls
• Trigger
• Exit intent

Pricing: It offers a free version with limited features. There are three priced plans including one that costs $25 per month, another that costs $50 per month, and yet another that costs $100 per month. 

6. Fyrebox Quizzes

Fyrebox Quizzes is a customer survey app that facilitates making quizzes and generating more leads. Its quizzes are mobile-friendly to target customers using their mobile devices to access your Shopify store. You can customize the color and style of the text on the quizzes to synchronize it with your website. It also provides useful analytic reporting.  

Features: 

• Templates
• Quick and easy to set up
• Customization
• Statistics

Pricing: Fyrebox Quizzes offers a free plan for up to 100 respondents per month. The price plans come with a 15-day free trial and can go as high as $69 per month. 

7. SurveyNuts

SurveyNuts allows you to easily craft surveys and multiple-choice questions. Its specialty is that it lets you add pictures in the survey title or any of your questions. You can even let your respondents upload files to their responses.

Features:

• Theme selection
• Customization
• Mobile Optimization
• Text/picture polls
• Open-ended questions
• Branching logic
• File upload

Pricing: SurveyNuts offers a free version that allows up to 10 questions and 100 respondents per survey. The paid options include the Basic, Pro, and Plus plans, which are available at $17, $25, and $39 per month, respectively. 

8. Typeform

Typeform is next on our handpicked list of survey apps for Shopify. Its user interface is intuitive and user-friendly. You can use it to craft responsive and professional-looking surveys with unlimited questions and answers. Your survey will present just a single question at a time to facilitate well-focused participation. 

Features:

• Templates and themes
• Drag-and-drop editor
• Online polling
• Question branching
• Multiple question types
• Skip logic  
• Images/videos/audio
• Basic reporting
• Live results tracking
• Data export options

Pricing:  Typeform offers three different plans including the Basic, Plus, and Business plan at $25, $50, and $83 per month, respectively. These plans are billed yearly. 

9. Survio

Survio is a survey app you can use to create surveys easily using its easy-to-use and intuitive admin panel. It presents a variety of options and question models to help you come up with modern-looking surveys. You can distribute your surveys through different channels and get feedback therefrom. 

Features:

• Templates
• Question Library
• Question branching 
• Customization 
• Mobile responsive
• Multi-channel distribution and data collection
• Live results tracking
• Analytics and data sharing

Pricing: Survio offers a free version. The paid versions include the Mini, Standard, and Plus plans. These are priced at $18, $37, and $73 per month and come with a free trial.

10. Sogolytics

Formerly known as SoGoSurvey, Sogolytics is a survey app for conducting unlimited surveys with unlimited questions. In each survey, users can implement skip logic thrice. 

It has exceptional features such as a matrix grid (grouping related questions), answer attachment facilitation, known data pre-filling, drilling-down questions, and more. Its analytics is also highly insightful and beneficial to users. 

Features:

• Templates
• Responsive
• Multi-channel distribution
• Scheduling
• Automated reminders
• Multiple survey response restrictions
• Deep analytics 
• Report sharing

Pricing: Sogolytics offers a free plan. The priced plans are Plus, Pro, and Premium, which are priced at $25, $66, and $99, respectively. You can also get an Enterprise plan customized from them. 

11.  123FormBuilder

123FormBuilder is the last one candidate on the list of our best survey apps for Shopify. 

With it, you can create password-protected survey forms, questionnaires, and quizzes in just three steps. Further, your survey will self-customize based on the responses given by the participants. Thus, it’ll deliver a personalized experience, which in turn will boost the response rates. 

Features:

• Templates
• Customization
• Branching and conditional logic
• Graphical reports 

Pricing: 123FormBuilder’s Basic plan is offered for free. There are four priced plans including the Gold, Platinum, Diamond, and Enterprise plans, which cost $19.99, $37.99, $69.99, and $199.99 (starting price), respectively.  

12. SurveyLegend

SurveyLegend is the final candidate on our list. It allows you to create and distribute online surveys with unlimited questions and responses. You can create text-based, media-based, and choice-based. 

It lets you customize your queries with required answers, scale rating ranges, maximum and minimum input values, typeable emojis, logic flows, branching, and more. 

Features:

• Themes
• Multi-channel distribution
• Real Time analytics
• Data export

Pricing: SurveyLegend comes in four plans viz., the Starter, Pro, Business, and Legendary. The Starter plan is a free plan. The Pro, Business, and Legendary cost $15, $25, and $65 per month, respectively. 

13. Customer Guru

Customer Guru is a Shopify survey app that lets you track your Net Promoter Score (NPS). It comes with simple survey designs and smart follow-ups to ensure high response rates. It is quick and easy to set up and generates detailed analytical reporting for each survey you take, and thus, helps you spot trends and identify issues therefrom. 

Features:

• Easy setup and usage
• Scheduling
• Automatic follow-ups
• Analytic reporting

Pricing: The customer Guru survey app offers a free trial for 10 days. There are three paid plans namely Hobbyist, Small Business, and Advanced, costing $50, $150, and $250, respectively. There is also an option for a customized plan.  

Wrap up

Shopify stores can benefit a lot from taking online surveys. These can take shapes like pre-purchase surveys, post-purchase surveys, product review surveys, and more. In this blog, we’ve discussed 12 of the best survey apps for Shopify. From them, you can choose one that best suits your needs and preferences. We suggest that you try NotifyVisitors for free!

FAQs

1. Can you take surveys on Shopify?

Yes, you can take surveys on Shopify using a third-party survey app like NotifyVisitors.

2. What kind of online surveys can a Shopify store take?

Shopify stores can take online surveys like pre-purchase surveys, post-purchase surveys, product review surveys, and more to identify potential issues and cater better to their customers.

3. What are Survey apps for Shopify?

Survey apps for Shopify are those that seamlessly integrate with your Shopify store, and thus, give you a smooth survey experience.