NPS surveys are the core part of a marketing strategy to improve the customers’ experience. But analyzing the sentiments of the customers becomes difficult as one cannot manually analyze the surveys.
Now, you can analyze the sentiments of the customers with the NPS sentiment analysis feature in NotifyVisitors. You can view the sentiment analytics in a graphical form that depicts different emotions of the customers (negative, positive, neutral, and mixed) in the NotifyVisitors panel and hence evaluate the responses to create sound strategies.